At MPI, we are dedicated to providing exceptional coverage, products and services to meet the needs of our customers – Manitobans.
And that means we want to hear from you. On this page, you’ll find the various ways we engage with Manitobans to gain feedback on our products and services.
If you have feedback on a topic that isn’t listed below, please contact us.
Customer surveys and outreach
We frequently survey our customers to better understand their experiences, needs and expectations. Surveys help us improve customer service. Click here to learn more.
We also contact customers to provide updates on our service and facilitate the delivery of services, such as road tests and estimating appointments. Click here to learn more.
Public Review Meetings
Each year, MPI hosts a Public Review Meeting to provide information about our operations and offer the opportunity for Manitobans to provide feedback. Click here to learn more.
Public Utilities Board Rate Application Public Hearing
Each year, MPI must file a rate application with the Public Utilities Board (PUB) for approval of the rates and premiums that the Corporation will charge for Basic insurance in the next year. Click here to learn more.