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How can we assist you?
Manitoba Public Insurance recognizes that individuals with disabilities can face barriers that hinder their ability to access the goods and services Manitoba Public Insurance provides.
At Manitoba Public Insurance, we believe in inclusion, value diversity, and recognize the importance of improving access and removing barriers for customers, the public, and employees.
Should you require any accessibility assistance when seeking to access Manitoba Public Insurance’s goods and services, we’re here to help you throughout your journey in a manner that allows you to maintain your dignity and independence.
If you have an accessibility request please contact us in writing at [email protected].
Statement of Commitment
Manitoba Public Insurance is committed to ensuring equal access and participation for people with disabilities. We believe in inclusion and are committed to treating people with disabilities in ways that allow them to maintain their dignity and independence. We will meet the requirements of The Accessibility for Manitobans Act.
The Accessibility for Manitobans Act seeks to identify, remove and prevent barriers in key areas of daily living. Read more about The Accessibility for Manitobans Act and the associated standards here.
In response to this Act, Manitoba Public Insurance created an Accessibility Plan, which will be used as a roadmap to ensure that we have a clear and comprehensive road map towards universal accessibility. Manitoba Public Insurance’s goal is to ensure all Manitobans feel welcome and accommodated according to their needs.
Manitoba Public Insurance’s Accessibility Plan
Universal accessibility means that all people, regardless of their physical or developmental abilities have access to all information and services. The Accessibility Plan outlines a long-term process for Manitoba Public Insurance to achieve this goal and comply with the standards identified in The Accessibility for Manitobans Act. This strategy document will be updated with an overview of achievements and progress every second year. View Manitoba Public Insurance’s Accessibility Plan.
The Accessible Customer Service Standard was enacted with a compliance deadline for Manitoba Public Insurance of November 1, 2017. View Manitoba Public Insurance’s Accessible Customer Service Policy.
The Accessible Employment Service Standard was enacted with a compliance deadline for Manitoba Public Insurance of May 1, 2022. View Manitoba Public Insurance’s Accessible Employment Policy.
Contact Us
We also encourage feedback about our Accessibility Plan as well as any feedback related to accessibility in general. Feedback can be made in writing, by telephone, or emailed to:
Manitoba Public Insurance
Accessibility Coordinator
Box 6300 – 234 Donald St.
Winnipeg, MB. R3C 4A4
Phone 204-985-8770, ext. 7477
Toll-free 1-800-665-2410
TTY 204-985-8832
Email: [email protected]
The Accessibility Coordinator will review the customer feedback/concern in collaboration with the Accessibility Working Committee and work towards resolution as appropriate.
A response acknowledging receipt of the feedback/concern will be provided within two business days.