Accessibility

Video above in American Sign Language (ASL)

How can we assist you?

Manitoba Public Insurance recognizes that individuals with disabilities can face barriers that hinder their ability to access the goods and services Manitoba Public Insurance provides.

At Manitoba Public Insurance, we believe in inclusion, value diversity, and recognize the importance of improving access and removing barriers for customers, the public and employees.

Should you require any accessibility assistance when seeking to access Manitoba Public Insurance’s goods and services, we’re here to help you throughout your journey in a manner that allows you to maintain your dignity and independence.

If you have an accessibility request, please contact us in writing, by telephone, or by email:

Manitoba Public Insurance
Accessibility Coordinator
Box 6300 – 234 Donald St.
Winnipeg, MB. R3C 4A4

Phone 204-985-8770, ext. 7477

Toll-free 1-800-665-2410

TTY 204-985-8832

Email: [email protected]

Statement of Commitment to Foster Accessibility

Manitoba Public Insurance is committed to ensuring equal access and participation for people with disabilities. We believe in inclusion and are committed to treating people with disabilities in ways that allow them to maintain their dignity and independence.

We will meet the requirements of The Accessibility for Manitobans Act. The Accessibility for Manitobans Act seeks to identify, remove and prevent barriers in key areas of daily living. Read more about The Accessibility for Manitobans Act and the associated standards here.

In response to this Act, Manitoba Public Insurance created an Accessibility Plan, which is used as a roadmap to ensure that we have a clear and comprehensive plan towards achieving universal accessibility. Manitoba Public Insurance’s goal is to ensure all Manitobans feel welcome and accommodated according to their needs.

Manitoba Public Insurance’s Accessibility Plan

Universal accessibility means that all people, regardless of their physical or intellectual abilities, have access to all information and services. The Accessibility Plan outlines a long-term process for Manitoba Public Insurance to achieve this goal and comply with the standards identified in The Accessibility for Manitobans Act. This strategy document is updated with an overview of achievements, progress and opportunities for improvement every second year. View Manitoba Public Insurance’s Accessibility Plan here.

Manitoba Public Insurance also follows The Act’s Accessible Customer Service Standard. You can view Manitoba Public Insurance’s Accessible Customer Service Policy here.

We also follow The Accessible Employment Service Standard. You can view Manitoba Public Insurance’s Accessible Employment Policy here.

Most recently, The Accessible Information and Communication Standard was enacted on May 1, 2024.

We encourage feedback about our Accessibility Plan as well as any feedback related to accessibility in general. Feedback can be made in writing, by telephone, or emailed to: