Manitoba Public Insurance has acted quickly to minimize disruption to customers and ensure continuation of service delivery after a fire impacted its Gateway Service Centre on June 19.
MPI is pleased to share that starting Tuesday, June 25, scheduled road tests (Class 2, 3, 4, 5, and Air Brake) and non-hail estimate appointments will resume at the service centre. Class 1 road test appointments resumed June 20 and will continue as scheduled.
Please note: The location will remain closed for front counter services, including vehicle registration and driver licensing transactions, for the foreseeable future. Customers requiring front counter services are encouraged to visit an alternate MPI Service Centre location or their Autopac agent.
Please note the following details:
Road test appointments
Customers with Class 2, 3, 4, 5, and Air Brake road tests booked on Tuesday, July 25 or later should attend the Gateway Service Centre as scheduled.
Estimate appointments
Customers with non-hail estimate appointments booked on Tuesday, July 25 or later should attend the Gateway Service Centre as scheduled.
All customers with upcoming hail estimate appointments scheduled at the Gateway Service Centre have been contacted to reschedule their appointment at MPI’s Physical Damage Centre.
Knowledge test appointments
All scheduled knowledge test appointments have been cancelled and customers have been contacted directly. Customers can reschedule their appointment at another MPI Service Centre or visit Cityplace (2nd floor) for a walk-in knowledge testing appointments on weekdays from 8:30-11:30 a.m. and 1-4 p.m.
Further updates will be shared at mpi.mb.ca as they are available.