We regularly contact customers to provide updates on our service, facilitate the delivery of services and gather feedback on customer experience.
You can read how MPI protects your information on our privacy page.
You can also read about our customer feedback surveys here.
Customer contact
Customers may be contacted to provide updates on our services, to receive a new appointment booking or reschedule appointments through a message from MPI. We appreciate your consideration when you receive the email.
Contact by email
Some customers may receive an email for various reasons, such as to notify their road test has been rescheduled, or to rebook an estimating appointment related to a claim.
Emails may come from:
- [email protected] (automated service messages)
- [email protected] (online surveys and forms)
- An email address ending in “@mpi.mb.ca”
Telephone contact – voice and text
We also contact customers by telephone (automated voice calls and text messages).
Phone calls may come from:
- 204-985-7000
- 1-647-559-8652 (automated service calls)
- 1-807-697-1514 (automated service calls)
Text messages may come from:
- 1-647-559-8652 (automated service messages)
- 1-807-697-1514 (automated service messages)