Due to COVID-19, Manitobans are now able to conduct many transactions by phone with Autopac agents. For further details, please visit our COVID-19 Information page.
Changing your address
When you move within Manitoba you have 15 days to change your address on your vehicle registration and driver’s licence. If you don’t notify us we may refuse your claim if you need to make one.
To change your address, visit any Autopac agent or MPI Service Centre in person. They will take a new photograph, update your address information and provide you with new documentation. There is a $10 charge for a replacement driver’s licence, and you will be issued a temporary certificate to carry with you until your new card is received in the mail.
If you’re moving out of Manitoba, you are responsible for following the driver licensing and vehicle registration rules of the new jurisdiction you’re moving to. Some jurisdictions require that you register, licence and insure your vehicle soon after arriving. Be sure you and your vehicle are properly licensed and insured.
Changing your name
When your legal name has changed, you have 15 days to update your driver’s licence and vehicle registration. To change your name, visit any Autopac agent or MPI Service Centre in person. You must bring with you documentation that shows a connection between your previous name and the new name, such as a marriage certificate, a Certificate of Election of Surname or similar document from the Vital Statistics Agency.
They will take a new photograph, update your name and provide you with new documentation. There is a $10 charge for a replacement driver’s licence, and you will be issued a temporary certificate to carry with you until your new card is received in the mail.
Changing your gender marker
You can change your gender marker by visiting an Autopac agent or MPI Service Centre. If you prefer to complete this change in another setting, please contact us at 204-985-7000 to schedule an appointment.
To change your gender marker, you can self-declare and do not need supporting documentation. The agent will take a new photo, and you will be issued a temporary certificate to carry until you receive your new card in the mail. There is no fee for an initial gender marker change.
You have four gender maker options on a Manitoba driver’s licence or identification card:
- Male (M).
- Female (F).
- A non-binary gender marker option of X is available for anyone who is not exclusively male or female. This includes intersex, agender, amalgagender, androgynous, bigender, demigender, female-to-male, genderfluid, genderqueer, male-to-female, neutrois, nonbinary, pangender, third sex, transgender, transsexual and Two Spirit individuals.
- An undisclosed (blank) gender marker option is available for anyone who does not want to disclose their gender.
Note that changes to accommodate individuals with non-binary gender markers or undisclosed gender markers may not yet be adopted in all jurisdictions. If your Manitoba identification card or driver’s licence displays an X gender marker or a blank gender marker, MPI cannot guarantee your identification will be recognized in all jurisdictions or by all third-party organizations.
Cancelling
To cancel your driver’s licence, visit any Autopac agent or MPI Service Centre in person.
Cancelling a driver’s licence on someone’s behalf
You may cancel a driver’s licence of a deceased driver if you are the personal/legal representative of the deceased. You must provide a copy of the Death Certificate or an obituary notice.
You may cancel a driver’s licence on behalf of a driver who is under 18 years of age if you are that driver’s parent or legal guardian and if you originally provided consent for the driver when they obtained their license. You will either need to submit a written request to cancel the licence, or the minor driver must provide a co-signature.
For more information on cancelling a driver’s licence on someone’s behalf, please contact an Autopac agent or visit an MPI Service Centre.
Leaving Manitoba
If you move to a reciprocal jurisdiction and obtain a new driver’s licence, your Manitoba Driver’s Licence must be surrendered to the new jurisdiction.
Once your new licence (in the new jurisdiction) has been issued, it is still your responsibility to request a driver’s licence cancellation in writing.
Your written request and a photocopy of your new driver’s licence can be faxed to 204-985-7670, or mailed to:
Manitoba Public Insurance
Basic Autopac Special Services
510-234 Donald Street
Box 6300 Winnipeg, MB
R3C 4A4
If the jurisdiction you’re moving to does not have a reciprocal agreement with Manitoba, you should include your Manitoba driver’s licence with your cancellation letter.
Exchanging your driver’s licence
Click here for more information about exchanging your driver’s licence for an identification card.